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TERMS AND CONDITIONS OF SALE

These conditions govern sales of paintings, frames, gift vouchers… made exclusively on the website marcotte.art. They are accessible to the buyer on this site at the time of ordering.

1. LEGAL NOTICES

Publisher: Marcotte
ID number from Maison des Artistes : B4941901
Publication manager: Aymeric Pilaert

Customer Services

Marcotte is on hand to advise you and answer your queries from Monday to Saturday (excluding public holidays).

2. PRICES AND PAINTINGS

Prices displayed on this site are indicated in € or $  – including all taxes but excluding delivery costs. Paintings ordered will be invoiced at the price in effect at the time that the order is placed. With regard to orders from outside mainland France: you are the importer of the painting in question. For paintings shipped outside the European Union, taxes are likely to apply. These taxes are in no way the responsibility of Marcotte. They are payable by you and are your responsibility as much in terms of declarations as payments to the competent authorities and bodies in your country. The paintings shall remain the full property of Marcotte until receipt of the full price indicated.

3. ORDERING AND TRANSACTION APPROVAL

When you confirm your order by clicking on the paying button, you are declaring that you have read and accepted these general conditions of sale in their entirety.
As soon as your order has been registered, you will receive an order acknowledgement by email following approval of payment.
We reserve the right to cancel any order made by a customer with whom payment for a previous order is in dispute.
The contract is binding upon confirmation of payment by the bank.

4. PAYMENT

Payment for your purchases shall be made in € or $. Payment can be made in one of several different ways:

  • By credit card: Payment is made online when you place your order. Your banking data is encrypted during the transaction (SSL technology).
  • By Paypal

5. DELIVERY

Orders placed prior to midnight (Paris time, GMT+1), from Sunday to Monday, excluding public holidays, shall be dispatched the following working day. All works ordered together will be sent as a single order.

Transit time after shipping is three to five working days in France and four to ten working days for all other destinations. This time frame may vary depending on the destination country and depending on your choice of method (DHL Express is faster). Delivery will be made to the address indicated on the order form.

The transfer of risk with regard to artworks purchased takes place at the time of their handover by Marcotte to the carrier.

Reservations at the time of receipt of works 

It is your responsibility in the event of any shortcomings or damage, to inform the carrier of your reservations in a precise and detailed manner, writing “with reservations” on the delivery sheet, in order to take advantage of the contracted insurance policy.
You must send a list detailing the damage to Carre d’artistes by email or fax within 72 hours of delivery in addition to a copy of the form on which your reservations are indicated.

6. RIGHT OF REVOCATION: REFUND – ONLINE ONLY

If you are not completely satisfied with your order, returning it is quick and easy. You have 15 days from receiving your order to return the product in its original packaging. You will be refunded the price of the product/s.
Returned artworks should be sent to 59 Grand Rue, 24560 Issigeac, FRANCE.
We undertake to refund you within 15 days of receipt.

7. CONSUMER GUARANTEE

In the event that works delivered present one or more hidden defects, send them to us in their original packaging and within 15 days of the delivery date. Marcotte undertakes to refund you. The buyer will need to bear the return shipping fee when returning artworks to Marcotte, except when the buyer sends from Germany for legal purposes.

8. RIGHTS TO THE WORK AND INTELLECTUAL PROPERTY

Marcotte shall remain the owner of all copyright. The representation and reproduction rights to the works displayed on the carredartistes.com website belong to the artists and to Marcotte. Joint authorization from the above parties is required in order to exercise these rights.
All items appearing on the site are protected by copyright, trademark law and any other intellectual property rights. No reproduction and/or adaptation shall be made without the authorization of Marcotte.

9. CONFIDENTIALITY

To place an order, we require certain information that will be subject to data processing. By confirming your order, you authorize us to handle your data. In accordance with the law of January 6, 1978, you may access this information, request its amendment or rectification or ask to be removed from our database by sending an email to [email protected]

10. APPLICABLE LEGISLATION – JURISDICTION

This agreement is subject to French law. In the event that a dispute arises as a result of this contractual relationship, the user and Marcotte undertake to seek an out of court solution before instigating legal proceedings. In the event of a dispute, you can go to the office of the court nearest to your home.

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